Segue Recovery Support’s Response to Coronavirus

Addiction Treatment During COVID-19

Segue Recovery Support will remain open for case management and other recovery services in the days ahead. Despite concerns surrounding coronavirus, the disease of addiction continues to claim more than 67,000 lives each year; treatment remains essential in these uncertain times. We have devoted our efforts to providing our clients with the highest quality of care and support, even in the midst of a pandemic.

Our leadership team continues to develop policies in response to updates from the World Health Organization and the Centers for Disease Control and Prevention. We have worked tirelessly to sanitize common areas and screen new clients, ensuring that everyone involved in Segue Recovery Support is healthy and safe. We are taking every possible precaution to ensure that COVID-19 does not interrupt treatment for our clients.

How Does COVID-19 Affect Segue Programs?

Our team will continue to offer case management, recovery coaching, accountability, monitoring, and family engagement services. However, these programs will be adapted to protect the health and safety of our staff and clients alike. Many of our services will transfer to HIPAA-compliant video calling software and phone calls wherever possible. For more information, please contact our admissions office today.

Screenings and Precautions

As outlined above, Segue leadership has taken many proactive steps in response to escalating concerns about COVID-19. First, we have educated both clients and staff about this pandemic and the necessary preventative measures that should be taken to prevent its spread. All members of our staff are screened at the beginning of each shift, and those who are feeling unwell in any capacity have been asked to remain at home. All new clients are also screened for symptoms of COVID-19.

In addition to carefully screening each staff member and client, we have placed emphasis on exceeding – not just meeting – CDC and WHO recommendations for sanitization and cleanliness in all of our facilities. High traffic areas and frequently touched surfaces are disinfected by our team members on a regular basis, and everyone within our programs has access to handwashing facilities at all times. Clients and staff are required to wash their hands regularly according to the most up-to-date guidelines. Our team will remain in contact with local health officials and the CDC to inform next steps.

Addiction Treatment During COVID-19

As the situation surrounding coronavirus develops, know that the safety of our clients, their families, and our employees is our top priority. Segue Recovery Support will continue to update our approach to treatment to best reflect the needs of our clients in the time of COVID-19. Please contact our team with any questions you may have.